ETS Telemarketing Services

For over 30 years ETS has been providing competitive telemarketing solutions for leading publishers and content providers, ensuring one of the highest conversion rates in the industry. We strive for rapid implementation of your project within your time specifications and budget requirements and stay on top of BPA rules to ensure all your subscriber records are fully compliant.

ETS provides lead generation services and account management as well as marketing research, sales and customer service, invoicing and billing, and list building and cleaning. We also cater to companies needing product sales and follow-up with existing customers, including companies with diverse or complicated products and services. With daily, weekly or monthly follow-up and prospecting, we can help you generate and track multiple business opportunities at different stages of the sales cycle.

In addition to consumer and controlled magazine subscriptions, ETS provides the highest quality telemarketing services in the following areas:

• B2B Requalification
• B2B New Name Acquisition
• Consumer Paid
• Technical, professional and academic journals
• Newsletters
• Directories and books
• Lead generation
• Billing services
• Collection prompting
• Market research and surveys
• Data collection for opinion research
• Brand awareness studies
• Product use and satisfaction studies
• Newspapers
• Pilot and test projects
• Database cleansing, enhancement and development
• Telephone number look-up for residential or business lists

Ensure Your Projects Are Managed Effectively

ETS wants to make you look good. We understand that you are concerned with how your image is portrayed. Like you, we want good reviews for your company from previous, current and prospective customers. Our mission is to make your project a success and make YOU look good!

Because we want to make sure you receive successful results, ETS will work with you step by step with quality standards built into each phase of your project.

We Listen

Your successful telemarketing project starts with your organization’s needs. An account manager will discuss your project, listening carefully to understand the call objectives, the target audience and how the project “fits” into the big picture for your organization.

We pride ourselves on personal customer service and attention to every detail.

We Analyze

Our senior management team, client services team and call center managers develop systems and services to meet the needs of your project. By providing a complete project analysis strive for rapid implementation within your time specifications and budget requirements.

We Communicate

Constant communication during the length of your telemarketing campaign ensures we meet your goals on budget and on time. Customized project deliverables such as performance reports and order fulfillments are delivered in the specific format of your choice. Project reports are designed to provide a concise overview of the performance of your outbound telemarketing projects.

We Help You Achieve More For Less Money

Using the latest predictive dialing technology, we gather more responses in one call, which means we are able to offer a lower, more competitive cost per order rate. Our recordings last for years and are easy to maintain and retrieve for auditing, quality control, or for review.

With four state-of-the-art call centers located in Ohio, and customer service call centers located in Alabama, Arizona and New Jersey, you can count on a top-quality, well-trained team. Whether we are implementing a renewal effort, an acquisition campaign or are focused on increasing your paid or digital segments – we have the experience and team to handle your needs.

ETS ensures the best service for your campaign. As a full-service telemarketing agency, we have the experience to bring the sales and service you need for continued growth.