EBSCO TeleServices, LLC    
Quality Marketing Solutions for your Business
 
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Meeting Your Needs  
 

ETS assists a wide array of America’s leading publishers and content providers with teleservices solutions aimed at acquiring and retaining subscribers. We also provide telemarketing expertise for a variety of business-to-business and business-to-consumer needs, including lead generation, market surveys and more.

Consumer Publications
ETS has extensive knowledge in the art and science of telephone marketing for paid consumer and business publications. Offering publisher remit, a turn-key subscription renewal program that includes outbound telephone calls, verification, invoicing, collections and order processing, ETS shoulders the cost associated with billing and the risk associated with collection. Thus, there is no up-front, out-of-pocket expense for the publisher.

Business Publications
ETS possesses broad experience serving the specialized needs of controlled-circulation subscriptions. We understand the important issues related to telecommunication and telemarketing requests and will assist you in creating an approvable telemarketing script that will effectively communicate your re-qualification or new name acquisition effort in a professional, relationship-building manner. ETS is a member of BPA Worldwide and the Audit Bureau of Circulation and meet all auditing agencies guidelines. We ask for personal identifiers with all campaigns that require this information and also digitally record every call made from our call centers to ensure all auditing procedures are met.

 

Audit Bureau of Circulations

 

BPA Worldwide

In addition to consumer and controlled magazine subscriptions, EBSCO provides the highest quality teleservices in the following areas:

  • Technical, professional and academic journals
  • Newsletters
  • Directories and books
  • Lead generation
  • Billing services
  • Collection prompting
  • Market surveys
  • Data collection for opinion research
  • Brand awareness studies
  • Product use and satisfaction studies
  • Newspapers
  • Pilot and test projects
  • Database cleansing, enhancement and development
  • Telephone number look-up for residential or business lists

EBSCO TeleServices is equipped to handle calling, order verification, invoicing and order processing. Whatever your campaign, you can be sure you are getting the best service from ETS.

 

 

EBSCO TeleServices, LLC
4150 Belden Village Avenue Northwest • Suite 401 • Canton, OH 44718
330.492.5105 • 800.456.5105 • fax 330.492.5205

© Copyright 2007 EBSCO TeleServices LLC, a division of EBSCO Industries, Inc.

   
EBSCO Industries, Inc.