About EBSCO TeleServices
Since 1980, EBSCO TeleServices (ETS) has been a strategic telemarketing partner within the publishing industry. ETS is a division of EBSCO Industries, Inc., an international corporation operating in 20 countries around the world. EBSCO employs more than 5,000 individuals within industries such as information services, general business services, real estate and manufacturing.
Your Project is our #1 Priority
With over 30 years of experience in business-to-consumer and business-to-business outbound calling programs, ETS has developed a high level of expertise within many teleservice areas. Our people are highly trained to know your project before they ever get on the phones, and we remain involved and informed by attending industry conferences and sponsoring association meetings.
As active board members of the FMA and BPA Teleservice Committee, we stay abreast of industry changes and audit rules and regulations. From consumer publications and medical directories to business trade publications, national lead generation and national membership association sales, we give 100% dedication to every client on every project.
Working All Hours, Day and Night, We Do it Right
We're not only available; we're invested in your success! As a hardworking, professional teleservices firm, ETS employs proactive solution seekers who will not only call you if an issue occurs, but will have solutions. If you're still waiting for a return call from your existing teleservices provider, we have satisfied clients who have been with us for 25 years or more who will tell you, "Wait no more!"
Client TestimonialI enjoy working with EBSCO TeleServices. After years of testing renewals with other vendors, ETS has proven to me they are superior in the industry.
- Dan Lenz, MacFadden Performing Arts Publishing
Other Publisher Services Available Through EBSCO
With sister companies such as MetaPress®, Hallmark Data Systems and development of a new Mozaic™ publishing platform, EBSCO Industries is an established authority on publisher related services. With an e-publishing platform for publishers and secure e-content access as well as management solutions for libraries, MetaPress® serves publishers who want to make their content available online to a wide-ranging audience. As a leading provider of subscription fulfillment services for business-to-business magazines, Hallmark Data Systems developed Mozaic™ - an innovative publishing platform that transforms PDF publications into highly interactive, browser-based digital editions.